Last updated 10 November 2026
These terms apply when a school, or anyone signing in on its behalf, uses the School360 KSA website and platform provided by School360 KSA ("we"). By setting up a school or using School360 KSA you agree to them.
1. Your school's account and trial
- A new school may start with a free trial. No payment is needed for the trial.
- Before the trial ends we'll tell you the price of your package. If you don't continue, the portal becomes read-only and your data is kept for 90 days so you can export it or continue later.
2. Accounts and your team
- The person who sets up the school is its owner and is responsible for who they invite, the roles they give, and which parents get accounts.
- Keep sign-in details private, and tell us straight away if you think an account has been misused.
3. Your data
- Data your school adds to School360 KSA belongs to the school. You give us permission to store and process it only to provide and support the service, as described in our Privacy Policy.
- You are responsible for the accuracy of your records and for having a lawful basis to use your students', families' and staff's personal data, including under the Personal Data Protection Law (PDPL).
- When our support team helps you, they may sign in to your portal as one of your users, only for that purpose; every such visit is recorded.
4. Fair use
- Don't use School360 KSA for anything unlawful in the Kingdom of Saudi Arabia, to send spam, to break into other accounts, or to overload or copy the platform.
- We may suspend a school's account that puts the service, children or others at risk, and we'll tell you why.
5. Payments and VAT
- Packages are billed monthly or yearly in Saudi riyals (SAR). Prices exclude value added tax (VAT); VAT at the applicable rate, currently 15%, is added and shown on our tax invoice.
- Payment can be made by bank transfer or other methods we offer. If an invoice isn't paid on time, the portal may become read-only until it is. Fees already paid aren't refunded for part of a billing period unless the law requires it.
6. Invoices, payroll files and government systems
- School360 KSA helps your school issue VAT invoices to families, including the QR code ZATCA requires. Your school remains responsible for its own VAT registration, the VAT treatment it applies to each student, and its returns to ZATCA.
- Files for Noor, Mudad and the Wage Protection System, and figures such as GOSI contributions and your Saudization ratio, are prepared to save your staff time. School360 KSA isn't connected to those government systems; your school checks and submits what it sends and remains responsible for it.
7. Availability and changes
- We work to keep School360 KSA available and secure, but there may be maintenance or interruptions. We'll announce planned maintenance in advance where we can, avoiding school hours from Sunday to Thursday.
- We may improve or change features. If a change significantly reduces what your package includes, we'll tell you first.
8. Liability
- School360 KSA is a tool to help run your school; decisions about students, fees, results, staff and pick-ups remain the school's.
- School360 KSA is provided as is. To the extent the law allows, we aren't liable for indirect losses, and our total liability is limited to the fees you paid in the 12 months before the claim.
9. Ending and governing law
- You can close your school's account at any time. We may end these terms with notice if they're seriously breached.
- These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in the Kingdom of Saudi Arabia have jurisdiction over any dispute.
- Questions about these terms: support@ksa.school360.cloud. Questions about personal data: privacy@ksa.school360.cloud.